Kløvr

The breakfast list

Room 312 had breakfast. Nobody wrote it down.

On a busy morning the paper list misses covers, the desk gets called, and somebody reconciles it all by hand after eleven. Kløvr puts a tablet at the restaurant door instead: guests tap their room key, and the breakfast goes straight to Opera or Mews.

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A marked-up paper breakfast list. Room 312 is circled because it is missing from the list.

The fix

Then the list goes away

A tablet stands at the door. A guest taps their key or types their room number; Kløvr finds the stay, checks whether breakfast is in the rate, and writes it to your PMS before they reach the coffee.

An empty hotel dining room with wooden tables before breakfast service.
Kløvr07:42

Good morning

Tap your room key on the reader, or type your room number

Breakfast registration in three steps, none of them a form

  1. 01

    The guest taps their room key, or types their room number

    With your lock system connected, a tap of the key tells Kløvr which room it is. Without it, the guest types the room number on the screen. Either way, nobody calls out names across the tables.

  2. 02

    Kløvr looks up the stay

    We find the reservation in that room right now, in Opera or Mews, and check whether breakfast is already in the rate.

  3. 03

    Your PMS is updated

    The breakfast is written back straight away, or charged to the room if it isn’t included. The numbers add up before the guest has sat down.

Your paper list knows who ate. Not when.

At eleven the list goes in a drawer, and everything that happened that morning goes with it. With Kløvr, every breakfast gets a time, whether the guest tapped a key or typed a room number, and a few weeks of those times show you how your service actually runs.

Illustrative morning, not a real hotel

A guest choosing food at a breakfast buffet.
Around a quarter past eight, everyone comes down at once.
What the list knows: which rooms came down.

Tuesday 18 August

Guests arriving, per quarter-hour

372 breakfasts. 200 of them, 54%, between 07:45 and 08:45.

Guests arriving, per quarter-hour
FromGuests
06:304
06:457
07:0012
07:1519
07:3028
07:4541
08:0052
08:1558
08:3049
08:4537
09:0026
09:1518
09:3011
09:456
10:003
10:151
What the door knows: when they came, and how many came at once.

Tomorrow’s plan, read off the curve

  1. 07:30Kitchen

    Second round of hot food in the oven. It needs to be on the buffet when the rush starts at 07:45, not when the trays are already empty.

  2. 07:45Floor

    Everyone on the floor until 08:45, clearing tables and refilling coffee. Half of the morning’s guests arrive in this hour.

  3. 09:15Wind down

    Fewer than 20 guests a quarter-hour from here. One person can run the room while the kitchen starts clearing.

And every guest has a habit

Most guests come down at about the same time each morning. After a night or two, Kløvr knows roughly when to expect them, so the table can be ready before they arrive, and you notice when someone hasn’t come.

Expected this morning

  • Mr. Lindqvist

    Room 318 · 1 adult
    Night 3 of 3

    Likely 06:40–06:55

    Checks out today. If he isn’t down by 07:15, have a takeaway bag ready at reception.

  • Ms. Haugen

    Room 412 · 2 adults
    Night 4 of 6

    Likely 07:35–07:50

    Within a few minutes of 07:41 every morning so far.

  • The Andersens

    Room 207 · 2 adults · 2 children
    Night 3 of 4

    Likely 08:50–09:15

    Have a high chair at a table for four by 08:45, after the rush has passed.

The Kløvr admin portal for a demo hotel: the rules that decide whose breakfast is included, and the connected lock agent.
The same morning, in your Kløvr portal The real portal, running on demo data.

Opening to hotels soon. Be first in.

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Works with Opera Cloud, Mews and your lock system

Kløvr reads the reservation from Oracle OPERA Cloud or Mews and writes breakfast back, as package consumption or as a charge to the room. Connecting your lock system is optional: without it, guests type their room number instead.

Using a different system? Tell us which one and we’ll look at adding it.

hello@klovr.ioEmail us

Breakfast is recorded on the tablet first and sent to your PMS afterwards. If the network drops during service, nobody notices: the numbers arrive when the connection is back.

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